Privacy Policy

1. Introduction

Oikos Project Management ("we", "our", or "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

2. Information We Collect

We may collect the following personal information:

• Full name, email address, and phone number (when booking consultations or registering)
• Project details and preferences (type, budget range, timeline)
• Property and site address information
• Communication history through our messaging platform
• Documents and files you upload to your project dashboard

3. How We Use Your Information

Your personal information is used to:

• Schedule and manage consultation bookings
• Communicate project updates, milestones, and documents
• Prepare and deliver quotations and project proposals
• Send appointment confirmations and reminders
• Improve our services and customer experience

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (e.g. email delivery platforms) solely for the purpose of delivering our services to you. All such parties are bound by confidentiality agreements.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your project data and documents are stored securely and only accessible to authorised personnel and yourself.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights (POPIA)

Under the Protection of Personal Information Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

8. Cookies

Our website may use cookies to enhance your browsing experience and analyse site traffic. You may disable cookies through your browser settings, though some features may be affected.

9. Contact Us

For any privacy-related queries or requests, please contact us at:
Email: info@oikos.co.za
Address: Gauteng, South Africa